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UX Research
Over the past year, I have been building my expertise in conducting end-to-end mixed-method research for different Fortune 500 companies across the tech, automotive, medical, and entertainment industries. I am eager to combine my experience in this industry and my passion for developing/testing assistive tech for users of all abilities.
Top Skills
User interviews (group & 1-on-1)
Data analysis + needfinding
Report synthesis
Highlighted Projects
Surgery Care Package (2 mo)
Industry: Medical
Methodologies: In-Depth Interviews, Concept Testing, Qualitative Analysis
Led research with shoulder arthroplasty patients to discover their unique emotional highs and lows throughout their surgery journey. Combined insight from patient interviews and surgeon interviews to generate concepts for a post-surgery "trophy" for patients.
Competitive Benchmarking (6 mo)
Industry: Entertainment
Methodologies: Usability Testing, Heuristic Evaluations, Competitor Benchmarking
Conducted expert reviews of 9 different TV services with live and on-demand content. Moderated over 60 in-person usability sessions and synthesized data to produce 9 final reports and a finalized scorecard.
Consumer Retail Experience (2 mo)
Industry: Technology
Methodologies: Usability Testing, A/B Testing
Led a project focused on the experience of smartphone shoppers in a simulated retail environment, focused on the presence of a companion device. Conducted 20 in person interviews, performed quantitative data collection, and executed qualitative analysis of key findings.
More projects*...
At a glance: Multiple projects for Google Retail involving consumer products and in-store shopping experiences.
Methodology: Usability Testing, CMF Testing, Data Gathering
Ford
At a glance: Accelerated studies for the FordPass App and other digital consumer assets.
Methodology: Card Sort, Survey, Usability Testing, Diary Study, A/B Testing
Disney
At a glance: Interface redesign to improve and assist employee interaction with guests.
Methodology: Concept Testing, Focus Groups
CommScope
At a glance: Interface redesign to improve usability for elderly users of an at-home monitoring system.
Methodology: Expert Review, Stakeholder Interviews, Concept Testing, Usability Testing
*due to NDA agreements certain project details can not be shown/described. For questions please contact me.
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